Cyber Security Services

Security Awareness Training

  • Rapid Response
  • Tailored Staff Training
  • Personalised Strategy
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At Bold IT, We Provide Exceptional Security Awareness Training

According to the World Economic Forum of 2022, 95% of cyber security issues are traced back to human error, so making sure your staff are well informed and given good security awareness training is vitally important to ensure your cyber security is effective on every front.

Cyber security awareness training is designed to inform employees about the various threats and best practices relating to risks, hazards, viruses, hackers and all other online threats and the consequences of them. The primary goal is to enhance knowledge and understanding to empower your teams to recognise and respond correctly to potential threats. The main thrust of our cyber security awareness training is to provide information about all types of cyber threats and how to recognise them, how to report them as well as how to avoid falling victim to them. Participants will learn how to secure their devices whether they work within the company building or remotely as well as what safe online behaviour entails and participate in simulated exercises to learn to recognise and address threats. We also offer phishing simulations and we perform gap analysis to work out the best training for your teams. We aim to be your IT partner, not just a support or a break/fix solution.

Signs You Are With The Wrong Company

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  • Lack of Responsiveness

    A slow response, or none at all, from your IT support company when you’re facing a cyberattack isn’t good enough. You need to know your IT support service will kick in when you need it, and fast!

  • Frequent Technical Issues

    If you frequently face technical issues that hold up your company’s operations and your IT service supplier isn’t able to fix them quickly, you need to look for a company that offers a more reliable service – keeping your operations running.

  • Hidden Costs

    When you get hit by unexpected additional fees it can hit hard, especially for smaller businesses. But any company that gets unplanned costs to pay will find it messes up their budgets – always undesirable.

  • No Strategic Planning

    A lack of strategic planning to prepare your systems and teams for cyberattacks is short-sighted. There will be cyberattacks and a good IT support company will ensure you’re strategically prepared ahead of time.

  • High Employee Turnover

    A rapid turnover of staff at your IT support company is disconcerting as you never feel they get to know you or your business well, or where the cyber security awareness risks are. This is an area you need to feel confident they have you covered.

  • Unexplained Downtime

    Downtime of any kind is frustrating and can cost you money, but unexplained is worse. You need an IT support service which is clear to communicate with and who understands how to educate your team with cyber security training services to prevent downtime.

Reasons To Make The Switch To Bold IT

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  • Rapid Responses

    We always aim to respond to our customers as fast as we can. We offer a helpline as well as an online portal to support your company and employees and ensure you’re protected and unrestricted to keep serving your customers.

  • Cost Effective

    Prevention is always better than cure, and it’s cheaper to invest in cyber security awareness training for employees than to have to pay to fix major issues with viruses and hackers if they’re not fully aware of the risks.

  • Clear Budget Planning

    Our security awareness training for employees won’t add any unexpected costs, we are always clear and upfront about costs for our services, so you can easily make your all-important budget plans.

  • Personalised Strategies

    One of our strengths is creating personalised strategies for our clients, and our cyber security services always include security awareness training for employees to ensure your company is fully protected.

  • Complete Transparency

    Complete honesty and transparency are qualities that mark everything we do, and we always use simple to understand language rather than ‘techy talk’ which is confusing, to make sure you are on the same page as us with your IT support and security awareness training.

  • Disaster Recovery Plans

    We believe having a plan in place is the best way to make sure if all our cyber security awareness training and software isn’t enough to prevent a disaster, it will mitigate it and help you get up and running again in no time.

Download Our Baseline Employee Cyber Security Assessment

Download a sample Baseline Employee Cyber Security Report to see how we would evaluate your organisation’s current cyber security levels and how the score can be used to determine proper training paths and requirements for your company.

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24/7 Monitoring

Providing infrastructure monitoring to ensure that clients can resolve issues and maintain productivity.

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Industry certifications and partnerships with leading technology providers.

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Disaster Recovery

Offer robust disaster recovery plans and backup solutions to ensure data security and business continuity.

The Many Benefits Of Security Awareness Training

Cyber security awareness training has several significant benefits to individuals, organisations and society as a whole and some of those advantages include:

Risk Mitigation

Reduces the likelihood of human errors.

Threat Recognition

Helps employees to recognise and respond correctly to threats, websites and behaviours.

Improved security

Protecting systems and data.

Cost Saving

Cheaper to invest in security awareness training than dealing with a breach and recovery expenses.

Employee Empowerment

Makes staff more confident to protect themselves and the organisation and leads to a more engaged and proactive workforce.

Reputation Preservation

Data breaches and security incidents damage the organisation’s reputation.

Adaptation to Emerging Threats

Threats change and evolve so ongoing training is always needed.

Reduces Insider Threats

Makes employees aware of the consequences of malicious behaviour.


Compliance with regulations to protect employees and data.

Don’t Just Take Our Word for It

You can see our happy customers who have benefited from our excellent cyber security awareness training and other services here.

Paul Reid


As a Director of a company with circa 50 employees, changing our IT partner was a big decision and not one that we wanted to have to repeat again. With the reliance on IT systems, the need for continuity of services was at the forefront of our minds. Having met with a fair few companies i have to say that i am 100% sure that i have made the right decision and partnered with a company in Bold IT that are friendly, responsive, proactive and very much forward thinking. The transition has been seamless and communication along the way exceptional. I am confident that Bold IT will help drive us forward as a company and help us achieve what we want to in the future.

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Svenja Keller


Great customer service – very responsive and helpful.
Bold IT provides me with peace of mind – that my IT is secure and that I can access fast and effective support as and when I need it.
A must for every business owner!

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Loki Hinton-Bowen


Awesome company, they don’t baffle you with technical jargon and communicated exactly what we needed, what we didn’t need and what they advised as optional. Service was quick and tidy and has saved us a tonne of technical issues and headache! Would definitely recommend

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Tom Hamilton


Having recently switched to Boldmere IT from managing our own IT for our practice there are two things that stand out the price and the service.

The price is brilliant and really isn’t huge for the amount that it covers. The service is second to none and when something needs to be done it is done straight away.

From the initial phone call to the onboarding and the day to day use the team at Bold IT are second to none. We are now finding that there are no worries for the IT in the office now as there is someone on hand to help when needed; Jack and the team have been absolutely spot on from the start and long may our business relationship continue!

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Louise Forrester


Bold IT are a fantastic company. They have come to our rescue immediately when we have had major problems and supported us throughout. They are an example of what a good company should be like in terms of professionalism, knowledge and customer service. We would never hesitate to recommend Bold IT to anyone.

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Rachel Partridge


We onboarded with Bold I.T after running into multiple issues with our previous I.T provider.

Even with the lack of a handover, Bold I.Twas able to migrate us into the cloud and has given us incredibly high levels of support ever since.

As a fast-growing, dynamic law firm, we are delighted to have an I.T company that shares our vision and can ensure our growth continues.

Vienna Kang Advocates

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Amanda Hodder


I can honestly say it is a pleasure to work with the team at Bold IT and can confidently say they are an outstanding IT partner. Their professionalism sets them apart, delivering top-notch services with a keen understanding of our business needs. The team at Bold IT go above and beyond, offering unwavering support and guidance. Their responsiveness and helpful attitude make them a valuable asset for any organisation seeking reliable IT solutions.

Bold IT have committed to providing our schools with the very best technology available and ensuring all schools comply and meet the DFE Standards.

I highly recommend Bold IT.

A huge thank you to Steven as you have supported me greatly. I’m actually becoming an IT wiz! Maybe not.

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Have More Questions About Our Security Awareness Training?

  • How do you price your security awareness training?

    Our services for IT support, including security awareness training, are based on a per-user basis, meaning even small businesses find our rates affordable and competitive. Depending on the support package you select, we will provide the cyber security awareness training for your whole team, regardless of the size of your company. Get in touch with a member of our team to discuss how much security awareness training for your employees will cost.

  • I already have a security awareness training provider – how easy is it to switch to Bold IT?

    Super easy! We have a team on hand who are experts at helping you to switch to Bold IT for your security awareness training needs as well as all other IT support services. Our team can manage the switch with the minimum of disruption to you and your teams.

  • What accreditations do you have to offer security awareness training?

    We have many accreditations and awards to give you peace of mind all your IT services and security awareness training needs are in the best possible hands. We are certified Microsoft Cloud Solution Providers, Cyber Essentials Plus certified and Azure-accredited Microsoft 365 partners for all solutions and infrastructure and we also hold UKAS/ISO 9001 certification.

  • What locations can you provide security awareness training?

    We are based in Staffordshire but offer our IT support services – including security awareness training to companies across the country. Get in touch to discuss your security awareness training needs.

  • How can I get in touch for a quote and advice?

    There are many ways to get in touch for a quote for security awareness training and advice on any other IT services you might need. We pride ourselves on responding to every inquiry rapidly and you can contact us via our online form, email or by calling 0121 355 7747 to get a free, no-obligation quote for our cyber security awareness training for your employees.