Efficiency, Security, Reliability

IT Support Services

  • Bespoke support
  • Clear communication
  • Cost effective
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Overview

Unlock Your Business’ Potential With Award-Winning IT Support Services From Bold IT.

At Bold IT, we know just how important quality IT support services are to the success of your business, and how hard they are to find.

We specialise in getting under the skin of your operation to understand how it works, where your weak points are and what you want to achieve. From there, we can construct a completely bespoke package of IT solutions for your business, elevating your potential for success and helping take IT from a nightmare to a daydream.

With everything from cloud solutions and migration services to network and server installations, we can provide everything you need, all in one place.

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Flexible IT Support Services to Suit You

See our wide range of available award-winning IT service support options to make sure that your business is fully covered. Our comprehensive packages cover every form of IT support service.

Our Process

IT support doesn’t have to be complicated. We use a simple, jargon-free approach to make your IT support process as clear as day. Like our countless other clients, with just three easy steps you too can be on your way to achieving IT bliss.

01

Talk to an expert

It all starts with a chat. Just reach out to our friendly team to discuss your IT support service needs. We’ll take some time to discuss the ins and outs of your business, what makes you tick and where you need the most assistance.

02

Get an obligation-free quote

Next, we generate your quote. This is completely free and comes with no strings attached; just an honest estimate of what your costs will be and what IT support for your business will look like. We’re confident that we offer some of the most competitive rates around and, unlike some providers, we don’t hide any of our fees.

03

Enjoy the services!

All that’s left to do is hit the green light, kick back and enjoy a breath of fresh air. We’ll handle your IT, meaning you can get back to doing what you do best. IT support services with Bold IT are more than just a contract; they’re a partnership. We’ll be there whenever you need us and we’ll always have one eye on how your systems are performing with our advanced remote monitoring technology. You’re in safe hands with Bold IT.

Don’t Just Take Our Word for It

Not many business IT support providers can say that they have no dissatisfied customers – we can. Our CSAT scores show that 98.2% of our customers are ‘very happy’, and the remaining 1.8% are ‘contented’.

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24/7 Monitoring

Providing infrastructure monitoring to ensure that clients can resolve issues and maintain productivity.

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Certifications

Industry certifications and partnerships with leading technology providers.

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Disaster Recovery

Offer robust disaster recovery plans and backup solutions to ensure data security and business continuity.

Have More Questions About Our IT Solutions For Business?

  • How can I request IT support?

    Requesting IT support with Bold IT couldn’t be easier. Just get in touch with our friendly team or even book a one-to-one with our Technical Business Manager, Sean Barnes. With your IT support services package built and your signature on the dotted line, you’ll have access to our partners’ portal where you can easily report any issues, as well as on-site or remote IT support depending on your needs. For extra, short-term advice, why not check out our blog?

  • What industries do you provide IT support services to?

    What industries don’t we provide business IT support to? We’re yet to encounter a sectoror speciality that we can’t cater to. We provide award-winning support for Law Firms, Educational Organisations, Financial Institutions, Manufacturers, Construction, Healthcare and more! For all businesses, big and small, give us a call.

  • Where in the UK do you offer your IT support services?

    We’re headquartered in the heart of the UK in the West Midlands. From our Tamworth base, we can serve any customers within a two-hour radius, including locations such as, Birmingham, Coventry, Leicester, Nottingham, Solihull and Worcester. We also serve as far north as Leeds and as far south as Bristol, and even in Wales or the north-west corner of the Greater London area, we can help.

  • What certifications and partnerships do you have?

    We have a 30-year track record of providing outstanding IT solutions for businesses and have the happy clients and accreditations to prove it. We’re Cyber Essentials Plus, UKAS and ISO 9001 accredited, and have partnered with Microsoft as a recognised solutions provider. With Bold IT, you know you’re getting the very best.

  • What is your average response time?

    We know that slow response times are one of the biggest pain points for many companies when it comes to their IT support, and we recognise just how expensive and damaging those delays can be. That’s why, at Bold IT, we will always respond to your support request quickly, and with solutions that actually work! Say goodbye to never-ending downtimes and hours lost to hold music, say hello to responsive, effective business IT support.