IT Support and Services

Cloud Solutions

  • Bespoke support
  • Clear communication
  • Cost effective
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Overview

At Bold IT, Our Managed Cloud Solutions Mean You Can Focus On What Matters.

In the world of business, time is money. So, if your staff are spending time fixing, worrying, or stressing over IT, your business is losing out. It pays to have your IT systems working efficiently and effectively.

That’s why outsourcing your cloud solutions to an experienced, accredited manager like Bold IT, can make a huge difference in the long run. We believe in partnering with you and monitoring your systems – not just a break/fix system.

Our cloud solutions can help your business operate more smoothly, save money, and gain a competitive advantage in the market. Not only that, but we will carefully monitor your data security, giving you and your employees peace of mind that your files and sensitive information won’t fall into the wrong hands.

Nowadays, we’re all far more mobile-focused than ever. Using Bold IT as your cloud solutions provider, you and your staff will be able to work wherever they are, on whatever device. This gives your employees a better work-life balance and makes your company far more flexible.

Signs You Are With the Wrong Company

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  • Lack of Responsiveness

    If your IT company is slow to respond to your enquiries, requests, or IT issues, it can lead to prolonged downtime, leaving you frustrated and the customer dissatisfied.

  • Frequent Technical Issues

    This can cause a lack of trust amongst your staff and lower morale. It will also affect how they’re able to manage customers.

  • Hidden Costs

    It’s never nice when you’re budgeting for something, only to find out that the costs keep coming. This makes it almost impossible to forecast the future.

  • No Strategic Planning

    When your IT provider doesn’t have a plan, they become less reliable. Such an important part of your business requires a trusted provider.

  • High Employee Turnover

    The longer you work with the same cloud engineers, the better they understand you and your business. A higher employee turnover makes this harder to achieve.

  • Unexplained Downtime

    A huge frustration which can leave staff and customers disconnected, disillusioned and in the dark.

Reasons to Make the Switch to Bold IT

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  • Rapid Response

    We give prompt responses whenever you contact us – minimising downtime and disruption – either over the internet, phone or through our customer portal.

  • Open Communication

    Communication skills are our forte. We know everyone doesn’t understand cloud technology terms, so we’ll always communicate clearly and leave out the jargon. And our quarterly reports keep you updated always.

  • Budget Planning

    We work with your business to calculate what cloud systems are best for your budget – every business is different, but we keep our prices clear with no hidden extras.

  • Advanced and Personalised Strategies

    Our expertise makes us leaders in creating tailored strategies for each and every business.

  • Complete Transparency

    We’re honest and upfront about cloud system costs and where we believe they can grow your business. We won’t have hidden costs to catch you unawares.

  • Quality Cloud Migrations

    Moving everything to the cloud can be daunting, but we’re well practised in this and can assure you of a seamless, successful process.

Acquire the Guide and Supercharge Your Strategic IT Planning

Get a copy of our guide to help your business manage your IT internally and begin to plan the best IT solutions using our downloadable guide – making conscious decisions on how to improve your IT for your business’s future.

Bold IT Support Services Buyers Guide Front Cover image for download
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24/7 Support

Offer round-the-clock technical support to ensure that clients can resolve issues and maintain productivity at any time.

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Certifications

Industry certifications and partnerships with leading technology providers.

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Disaster Recovery

Offer robust disaster recovery plans and backup solutions to ensure data security and business continuity.

Our Managed Cloud Solutions are Flexible to Suit You

There are some great benefits to using our VoIP phone services. They may be of particular interest if you’re still using a system operating through the Public Switch Telephone Network (PSTN) or Integrated Services Digital Network (ISDN) – as these will be switched off in 2025. So your move to VoIP can’t come soon enough.

Data Recovery and Security

Cloud solutions dramatically increase your business’s security, and we constantly monitor this as part of our support. Working with the cloud also helps to provide quick data recovery for all kinds of emergency scenarios. The quicker you can get your data back, the less downtime you’ll suffer, and the less impact this will have on your staff and customers.

Reliable Data Centres

Your data is held in trusted data centres, where we can actively monitor it and make sure everything is operating as we expect it to. Our data centres, based in Europe and submitting to all GDPR legislation, allow you to maintain high levels of productivity, offer ample storage, and are ultimately far better value for money than non-cloud-based options.

Onsite and Remote Applications

Cloud computing and storage services allow you and your employees to work anywhere, anytime and on any device. In the age of hybrid working, being able to offer your employees the ability to <a href=”https://boldit.co.uk/it-support-and-services/remote-it-support/”>securely work from home</a> is a must for most companies. Our solutions are just as high performing in the office, as they are out of it.

Per-User, Per-Month Pricing

Our pricing scheme means that you only pay for the services you use, with no extra costs. It’s very easy to add users or remove them, and we’re confident that the huge benefits of cloud solutions make our offer great value for money.

Seamless Cloud Migrations

On-premises to cloud migrations means taking your servers and storage and moving it all to the cloud. This is a big process, but we minimise any downtime and make the transition as smooth and easy to follow as possible.

 

Don’t Just Take Our Word For It

Our customers are our best salespeople. Read how our award-winning, quality cloud solutions have helped to streamline their businesses

Paul Reid

22/09/2023

As a Director of a company with circa 50 employees, changing our IT partner was a big decision and not one that we wanted to have to repeat again. With the reliance on IT systems, the need for continuity of services was at the forefront of our minds. Having met with a fair few companies i have to say that i am 100% sure that i have made the right decision and partnered with a company in Bold IT that are friendly, responsive, proactive and very much forward thinking. The transition has been seamless and communication along the way exceptional. I am confident that Bold IT will help drive us forward as a company and help us achieve what we want to in the future.

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Svenja Keller

25/08/2023

Great customer service – very responsive and helpful.
Bold IT provides me with peace of mind – that my IT is secure and that I can access fast and effective support as and when I need it.
A must for every business owner!

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Loki Hinton-Bowen

14/09/2023

Awesome company, they don’t baffle you with technical jargon and communicated exactly what we needed, what we didn’t need and what they advised as optional. Service was quick and tidy and has saved us a tonne of technical issues and headache! Would definitely recommend

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Tom Hamilton

09/11/2022

Having recently switched to Boldmere IT from managing our own IT for our practice there are two things that stand out the price and the service.

The price is brilliant and really isn’t huge for the amount that it covers. The service is second to none and when something needs to be done it is done straight away.

From the initial phone call to the onboarding and the day to day use the team at Bold IT are second to none. We are now finding that there are no worries for the IT in the office now as there is someone on hand to help when needed; Jack and the team have been absolutely spot on from the start and long may our business relationship continue!

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Louise Forrester

18/08/2022

Bold IT are a fantastic company. They have come to our rescue immediately when we have had major problems and supported us throughout. They are an example of what a good company should be like in terms of professionalism, knowledge and customer service. We would never hesitate to recommend Bold IT to anyone.

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Rachel Partridge

26/08/2022

We onboarded with Bold I.T after running into multiple issues with our previous I.T provider.

Even with the lack of a handover, Bold I.Twas able to migrate us into the cloud and has given us incredibly high levels of support ever since.

As a fast-growing, dynamic law firm, we are delighted to have an I.T company that shares our vision and can ensure our growth continues.

Vienna Kang Advocates

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Amanda Hodder

21/11/2023

I can honestly say it is a pleasure to work with the team at Bold IT and can confidently say they are an outstanding IT partner. Their professionalism sets them apart, delivering top-notch services with a keen understanding of our business needs. The team at Bold IT go above and beyond, offering unwavering support and guidance. Their responsiveness and helpful attitude make them a valuable asset for any organisation seeking reliable IT solutions.

Bold IT have committed to providing our schools with the very best technology available and ensuring all schools comply and meet the DFE Standards.

I highly recommend Bold IT.

A huge thank you to Steven as you have supported me greatly. I’m actually becoming an IT wiz! Maybe not.

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Have More Questions About Our Cloud Technology Solutions?

  • What are the benefits of cloud solutions over standard network infrastructures?

    Cloud solutions are quicker, more flexible, and come with less administrative work. They require a lot less hardware and can hugely increase the mobility of your employees, as they are accessible from anywhere with an internet connection. Standard network infrastructures are far more vulnerable to outages and disruptions.

  • How easy is it to migrate to a cloud-based solution?

    Although migrating to the cloud might seem daunting, we make it easy. We have an effective cloud migration strategy which can be tailored to your business and we implement it so you barely notice the change.

  • Why should my business opt for a managed cloud solution?

    A managed cloud solution means your system is constantly monitored to ensure it’s working to the best of its ability for your business. If you were to encounter problems with your solutions, our support and partnership approach will get you back on track in no time. The less your employees spend worrying about IT, the more they’ll be able to concentrate on what’s important to them.

  • How much do cloud solutions cost?

    We think we offer great value for money, but ultimately the cost depends on the size of the business as managed cloud solutions are charged on usage. The most accurate way to find out how much cloud solutions will cost is to get in touch with a member of our team for a free, no-obligation quote.

  • What accreditations do you have as cloud solution providers?

    We’re very proud to say that we’re certified Microsoft Cloud Solution Providers, Cyber Essentials Plus certified, and Azure-accredited Microsoft 365 partners for infrastructure and all solutions, as well as holding UKAS/ISO 9001 certification.