Qualifications and Accreditations
Our expert team have all gained Microsoft accreditations to give expert knowledge in all systems and solutions by Microsoft 365, including Cloud Solutions and Infrastructure and we are Azure accredited Microsoft partners. Our Cyber Essentials Plus certification will give you peace of mind for all your cyber security needs and we also hold UKAS/ISO 9001 certification.
Your Current Technologies
Select an IT support partner who understands your current technologies and how they work to then be able to help you strategise for the future – whether that is upgrading hardware or software and even migrating to cloud hosting systems. You won’t want all of these changes in one go, and an experienced IT support partner will work to implement your upgrades at a pace your organisation can handle.
Proactive Approach to Issues
Bold IT will never be the type of IT support that only offers a break/fix solution – we will always aim to partner with you and take a proactive approach to all of your IT systems. We make it a policy to monitor our client’s systems to ensure we can take a proactive approach to any issues, and find solutions before anything becomes a problem, strategising for the future.
We make it easy to contact our team whenever you need us and provide several ways to get in touch. We want you to feel supported and that we will respond quickly when you have a query or a problem so we are contactable via phone, email or through our customer portal which can even be integrated into your Teams software.
Number of Staff
At Bold IT the number of staff your organisation has won’t make any difference to your level of customer service. We have vast experience in handling small, sole trader, businesses through mid-sized to large enterprises and also can handle your organisation’s growth. We can support your company whatever its size, needs or scope with the same high level of customer care and support.