Daily Helpdesk Support and Ticketing
We’re available around the clock to help you and your staff with any IT issues that you might have. Our ticketing system ensures enquiries are dealt with in a timely manner and allows us to keep a record of past problems. Our fully managed IT support team is friendly, approachable and experts at solving your IT problems.
Proactive System Monitoring
Unlike other managed IT support services, we take it upon ourselves to monitor your systems to address issues before they become problems. Our proactivity in this area shows our dedication to the success of your business and how we’re always striving to improve performance. We partner with you and are so much more than just a break/fix service.
Quarterly Business Reviews
We keep track of your progress to make sure we’re working together as efficiently and effectively as possible. We set up quarterly business reviews to check how you’re getting on and if anything can be improved. This is also a time when we can re-evaluate budgets should we think you need to invest more or less in your IT support in the future.
Tech as a Service
Using the right technology can help your business reach its true potential. We offer a wide range of hardware for lease, with the option to upgrade it or keep it at the end of the contract. Choose from top of the range computers, laptops, monitors, printers, photocopiers, dedicated servers and phone systems.
Data Backup and Recovery
We ensure the safe storage of all your data through automated backups and advanced antivirus software. If the worst should happen and your system fails, we’ll be able to recover your data for you with minimal disruption.