Efficiency, Security, Reliability

Managed IT Support Manchester

We help support your business with our IT support services in Manchester, handling all IT aspects, leaving you to focus on areas that really matter.

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“Switching our IT partner was a big decision…The transition has been seamless!”
   Call: 01827 909 143   

Excellent

5 out of 5 based on 98 reviews

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Our Comprehensive Managed IT Services

IT support companies in Manchester often don’t provide fully managed support for your business, but we create a partnership in IT and give you the exact support you’re looking for. We analyse the areas of your business that require managed IT support and create a detailed strategy explaining how we can help.

Your IT support in Manchester can involve security management, maintenance and monitoring, data backup and recovery and quarterly reviews to save you costs. We always think about the future with our IT services, and we make partnerships that last.

Recognising When You Need To Change Your IT Provider

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Loss Of Expertise And Support

If you are receiving little communication from your current provider, you won’t be getting the support you need. If it takes your provider longer than it should to address issues, you’ll be wasting money and have the disadvantage of extensive downtime. 

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Dated Technology Solutions

Outdated technology and software will keep your business from operating at maximum efficiency. If you are faced with slow systems, compatibility issues and frequent crashes, your IT infrastructure needs to be upgraded with the help of Bold IT.

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Unexplained Costs

Feel like you’re not getting your money’s worth? IT support companies in Manchester will often charge for half-hearted services and add on fees that were not part of your original contract. A dedicated IT support partner should never hit you with hidden costs paired with insufficient solutions.

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Operating Without Workflows

You should go through a plan of action with your IT support provider that highlights immediate and future solutions for your business, with the incentive of scaling your support for further down the line. If this isn’t in place, it’s time to make a change.  

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Limited Flexibility

Business IT support in Manchester requires flexibility, as something like cloud migrations might be needed now but not later on. If your current IT company isn’t allowing you to change the services you require, it’s urgent to get a provider who will work to your needs.

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Decreased Employee Productivity

Inefficient IT support can result in unhappy employees. If your workers are constantly waiting for fixes to hardware issues, or are frustrated with a lack of communicative stability, productivity will be down, ultimately causing loss of profit. 

Here’s How We Provide An Effortless Transition To Us

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Ease of Switching

Switching to Bold IT for IT support in Manchester is easy thanks to our team being on hand at a moment’s notice. Reach out to us to make the switch today.

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Transparent Options and Advice

We provide transparent Manchester IT support and explain each of our services, from our cloud solutions to our remote support without hitting you with complex jargon. We also advise businesses on what will work and what IT support isn’t needed.

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A Dedicated Partnership in IT

We create dedicated partnerships with every company we serve in Manchester. You can look to us for reliable solutions to your IT problems and as experts in our field who look out for the wellbeing of your company’s future.

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Adaptable Solutions

We adapt our IT support services in Manchester for individual needs, and we can provide support for both small businesses and large enterprises and adapt as businesses grow. 

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Proactive Use of New Technology

We move along with the evolving landscape of technology with our IT support in Manchester. Our leading industry knowledge of the newest technology means setting your business up with the latest hardware and software to keep you ahead of the competition. 

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Safeguarding Your Future Security

We understand that cyber security is one of the most vital aspects of business that needs to be continually monitored and implemented. Bold IT will provide top-level security solutions to safeguard your business’s future.  

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Face The Challenges With Our Comprehensive Guide Today!

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24/7 Monitoring

Providing infrastructure monitoring to ensure that clients can resolve issues and maintain productivity.

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Certifications

Industry certifications and partnerships with leading technology providers.

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Disaster Recovery

We offer robust disaster recovery plans and backup solutions to ensure data security and business continuity.

Not Sure About What Support You’ve Been Recommended? Let Us Help!

We deliver your business plentiful advantages with our IT support in Manchester and have been doing so with a wide range of businesses. Explore our success stories for proof of how we help. Our services will be tailored to you, but each solution will be conducted with the utmost dedication.

Daily Helpdesk Support and Ticketing

Our helpdesk is for you to contact us on a daily basis for any IT issues that arise. This hassle-free process lets us know what you need help with and we create tickets to keep track of issues we’ve resolved, letting us know of any patterns.

Proactive System Monitoring

Our Manchester IT support involves proactive system monitoring that safeguards your digital systems and identifies issues before they cause real damage. This gives peace of mind, helps save ample costs and reduces business downtime.

Quarterly Business Reviews

As a part of our IT support services in Manchester, we provide quarterly business reviews that highlight areas we can improve upon as well as aspects of IT support that you may not need. These reviews help us know what is working for you and what isn’t. 

Tech as a Service

We can lease you the latest hardware with many options to upgrade after the end of the contract. From desktops, monitors and laptops to phone systems, printers and dedicated servers, Bold IT can set you up with the appropriate hardware, all at affordable prices.

Data Backup and Recovery

If your servers go down or you lose significant amounts of data, our comprehensive backup and recovery services help keep your business operating and your information safe.

Sectors We Partner With

We provide IT support and services for a myriad of sectors in Manchester, including Healthcare, Law Firms, Finance, Manufacturers and more.

Don’t Just Take Our Word For It

We take great satisfaction in helping our customers improve their businesses with reliable and quality equipment. Here are some of their stories.

Frequently Asked Questions

Need your questions answered? Explore our FAQs

  • How much does IT support cost for a small business in Manchester?

    Our IT support price structure is based on a straightforward and transparent model. We utilise a per-user, per-month pricing structure, meaning you only pay for the number of people in your business who require IT support. This monthly rate covers all essential IT support services needed to keep your business running smoothly.

  • How can remote IT support help my Manchester business?

    Remote IT support can help your Manchester business by providing timely, cost-effective solutions to technical issues, minimising downtime and ensuring smooth operations.

  • Will your contracts tie me into your services for a specific period?

    We offer flexible contracts tailored to your needs and aim to ensure you are never getting the services you don’t need. By doing this, we can scale our services rather than swarming you with unnecessary solutions.

  • Can you offer onsite training for our staff in Manchester?

    Bold IT can provide onsite support and training for your Manchester staff that helps your team become well versed in our services, helping to create a more efficient environment.

  • Will we get a dedicated account manager?

    Yes, your business in Manchester will get a dedicated account manager to handle the ins and outs of your IT support. They will be your first point of contact for any questions, queries or other factors you wish to discuss.