IT Support & Services

Managed IT Support Nottingham

  • Bespoke support
  • Clear communication
  • Cost effective
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Overview

At Bold IT, We Want You To Focus On What Matters. Our Fully Managed IT Support Services Make Every Day Simple.

Are you looking for reliable IT support in Nottingham? Are your systems getting glitchy or are your staff getting stressed over IT? Then there’s a good chance your current IT support isn’t up to scratch.

Managed IT support for your Nottingham business will mean we maintain and take care of all your IT systems and infrastructure ensuring your IT operations run smoothly without the need to invest in a large in-house IT department. Our IT support in Nottingham will mean you have proactive maintenance and monitoring, security management, data backup and recovery sorted, strategic IT planning for the future as well as help desk support and even more.

Warning Signs: Consider Changing Your IT Company

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  • Little to No Communication

    If you rarely hear from your IT support it can make you feel insecure that your systems are protected and regular contact from your technicians helps you know they’re continually working on your behalf. Not being able to contact them when you need them defeats the point of having the service.

  • Ongoing Technical Issues

    You will lose confidence in your IT support team if they have technical issues or your systems keep having them and they can’t seem to sort them out. Your IT support team needs to be able to fix the problems so they don’t repeat and lead the way in having their own reliable IT systems.

  • Additional Costs

    Unexpected expenses that create problems for your budget planning are frustrating and eat into your company’s profit margins. You need to know what costs there will be so you can plan for them – if your IT company keeps throwing up extra costs it should sound alarm bells.

  • No Strategy in Place

    You want to have an IT support company that will be proactive in planning for the IT future of your business, not just reacting to issues. An IT company that doesn’t plan ahead is going to create issues for your business as it grows and evolves.

  • High Employee Turnover

    Any company with a rapid turnover is a warning sign, but when your IT support keeps changing meaning dealing with different engineers all the time, you don’t build any relationships with your IT team, they don’t get to know your business and this can lead to miscommunications and other issues.

  • Unexplained Downtime

    Any type of downtime is frustrating as it costs time and money, but if it happens without explanation or frequently this is doubly annoying. You need to know your IT support is reliable and won’t keep crashing – keeping your systems on the go should be a priority.

Looking to Change Your IT Support in Nottingham?

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  • Super Quick Response

    At Bold IT we pride ourselves on our super-fast response times. We give all of our clients access to our support through our portal and we aim to respond to your requests and problems as fast as we can to prevent downtime and hold-ups.

  • Excellent Communication

    We know how important clear communication is and we will regularly keep in touch to update you on what we’re doing on your behalf. We make sure we communicate in language that’s easy to understand and not confusing technical jargon and offer advice and news to clients in our blogs.

  • Quarterly Business Reviews

    We make sure you get a regular, quarterly review of your IT systems and highlight any pain points or areas that need improvement. We’re proactive in making sure your IT support is the best it can be.

  • Customised Solutions

    We are fully aware no two businesses are the same, so we customise every IT support plan to your unique requirements and industry to ensure you have strategic plans to move your IT systems with your business strategies into the future.

  • Proactive Monitoring and Maintenance

    We’re not a break/fix company that just waits for things to need fixing, but we proactively monitor your systems and keep them maintained to prevent issues from occurring and make sure we check for things that could go wrong before they become a problem.

  • Disaster Recovery Plans

    Should a disaster happen, you’ll want to know you’re in the most capable hands to manage it. We have clear and well-structured plans to manage disaster situations and ensure you don’t lose important data getting you up and running in the shortest possible time.

Acquire The Guide And Supercharge Your Strategic IT Planning In Nottingham Today

Get a copy of our guide to help your business manage your IT internally and begin to plan the best IT solutions using our downloadable guide – making conscious decisions on how to improve your IT for your business’s future.

Bold IT Support Services Buyers Guide Front Cover image for download
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24/7 Support

Offer round-the-clock technical support to ensure that clients can resolve issues and maintain productivity at any time.

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Certifications

Industry certifications and partnerships with leading technology providers.

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Disaster Recovery

Offer robust disaster recovery plans and backup solutions to ensure data security and business continuity.

What You Will Get With Managed IT Support in Nottingham

Our managed IT support in Nottingham offers a comprehensive service to ensure your business’s IT infrastructure and systems are taken care of – freeing you up to get on with what you do best and serving your customers.

Daily Helpdesk Support and Ticketing

We have daily helpdesk support for all our managed IT customers and our dedicated client portal enables you to get quick response help, which we pride ourselves on providing, and guaranteeing you get the best quality customer service whenever you need it.

Proactive System Monitoring

Our IT support in Nottingham will include proactive system monitoring to address any issues before they become a problem or result in costly downtime. We’re dedicated to the success of your business, partnering with you to ensure your IT systems function to their best capacity at all times.

Quarterly Business Reporting

Our managed IT support in Nottingham will provide you with regular, quarterly updates on your IT systems and infrastructure and we aim to inform you of any pain points or areas for improvement that we can help you implement to ensure the best IT systems for your business requirements.

Tech as a Service

Having the right technology can help the business reach its potential. We offer hardware to lease which we maintain for you, and you’ll have the option to purchase or upgrade at the end of the contract – meaning you have top-of-the-range hardware, always.

Data Backup and Recovery

Part of our managed IT support in Nottingham will ensure your data is backed up regularly and protected with the best antivirus software. Should a security breach or breakdown happen, we’re then able to recover your data with the minimum disruption to your everyday operations.

Don’t Just Take Our Word For It

We’ve provided high-quality, award-winning managed IT support services to lots of happy customers. Here’s what a few of them had to say about working with us.

Paul Reid

22/09/2023

As a Director of a company with circa 50 employees, changing our IT partner was a big decision and not one that we wanted to have to repeat again. With the reliance on IT systems, the need for continuity of services was at the forefront of our minds. Having met with a fair few companies i have to say that i am 100% sure that i have made the right decision and partnered with a company in Bold IT that are friendly, responsive, proactive and very much forward thinking. The transition has been seamless and communication along the way exceptional. I am confident that Bold IT will help drive us forward as a company and help us achieve what we want to in the future.

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Svenja Keller

25/08/2023

Great customer service – very responsive and helpful.
Bold IT provides me with peace of mind – that my IT is secure and that I can access fast and effective support as and when I need it.
A must for every business owner!

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Loki Hinton-Bowen

14/09/2023

Awesome company, they don’t baffle you with technical jargon and communicated exactly what we needed, what we didn’t need and what they advised as optional. Service was quick and tidy and has saved us a tonne of technical issues and headache! Would definitely recommend

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Tom Hamilton

09/11/2022

Having recently switched to Boldmere IT from managing our own IT for our practice there are two things that stand out the price and the service.

The price is brilliant and really isn’t huge for the amount that it covers. The service is second to none and when something needs to be done it is done straight away.

From the initial phone call to the onboarding and the day to day use the team at Bold IT are second to none. We are now finding that there are no worries for the IT in the office now as there is someone on hand to help when needed; Jack and the team have been absolutely spot on from the start and long may our business relationship continue!

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Louise Forrester

18/08/2022

Bold IT are a fantastic company. They have come to our rescue immediately when we have had major problems and supported us throughout. They are an example of what a good company should be like in terms of professionalism, knowledge and customer service. We would never hesitate to recommend Bold IT to anyone.

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Rachel Partridge

26/08/2022

We onboarded with Bold I.T after running into multiple issues with our previous I.T provider.

Even with the lack of a handover, Bold I.Twas able to migrate us into the cloud and has given us incredibly high levels of support ever since.

As a fast-growing, dynamic law firm, we are delighted to have an I.T company that shares our vision and can ensure our growth continues.

Vienna Kang Advocates

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Amanda Hodder

21/11/2023

I can honestly say it is a pleasure to work with the team at Bold IT and can confidently say they are an outstanding IT partner. Their professionalism sets them apart, delivering top-notch services with a keen understanding of our business needs. The team at Bold IT go above and beyond, offering unwavering support and guidance. Their responsiveness and helpful attitude make them a valuable asset for any organisation seeking reliable IT solutions.

Bold IT have committed to providing our schools with the very best technology available and ensuring all schools comply and meet the DFE Standards.

I highly recommend Bold IT.

A huge thank you to Steven as you have supported me greatly. I’m actually becoming an IT wiz! Maybe not.

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Strategic IT Support for Businesses in Nottingham

We ensure your IT services and infrastructure aligns with your long-term goals and strategies and we aim to help plan and implement IT initiatives that will propel your business into growth and innovation.

Sectors we Cover

Law Firms

Law firms deal with vast amounts of sensitive information and data and need IT systems they can rely on. We have much experience working in IT for law firms to make sure they’re compliant with regulations and have assisted with LEAP and Partner 4 Windows, and more, to guarantee your law firm’s IT support in Nottingham can fully meet your requirements.

Education

Educational establishments rely on robust IT support to keep their sensitive data protected and also to allow safe access to staff and students for the ongoing learning processes. Having many clients in the education sector we know how to ensure they align with DfE standards and GDPR to make sure IT systems are fully functional and safe from cyberattacks and for child protection.

Finance Service Providers

Handling sensitive financial data regularly, finance service providers rely on robust IT services to ensure compliance with FCA regulations and GDPR. At Bold IT we work with those in the financial services sector to minimise disruptions and cyber threats to help our clients to safeguard their customers’ personal and financial information.

Manufacturers

Our managed IT support for manufacturers will ensure your data security, backup and safeguarding of intellectual property is properly effected to keep your IT systems – including deliveries, supply chain processes and more to keep manufacturing companies efficient and competitive whilst securing operational efficiency.

Nottingham IT Support Frequently Asked Questions

  • What type of company can benefit from managed IT Support in Nottingham?

    Any company, especially small to medium-sized businesses, can benefit from managed IT support in Nottingham. This includes startups, retail stores, law firms, medical practices, financial services providers and educational institutions that require reliable IT infrastructure without the overhead of a full-time IT department.

  • Can managed IT support be customised for my business needs?

    Yes, managed IT support can be customised to meet your specific business needs. Providers typically offer scalable services ranging from basic helpdesk support to advanced cybersecurity and strategic IT planning, allowing you to choose what aligns best with your business objectives.

  • How do I switch my IT support in Nottingham?

    To switch your IT support in Nottingham, start by evaluating potential new providers. If you select Bold IT, we will liaise with your existing provider for a smooth transition. We ensure data security and continuity of service during the changeover to minimise disruptions. Get in touch with our team or book a meeting to discuss switching your managed IT support for your Nottingham business.

  • What happens if there is a technical issue that needs to be resolved urgently?

    If there’s an urgent technical issue, our managed IT support services in Nottingham offer rapid response times as part of our agreement. We typically provide 24/7 support, ensuring critical problems are addressed promptly to minimise downtime and business impact.

  • Is managed IT support a cost-effective solution for small businesses in Nottingham?

    Managed IT support in Nottingham is a cost-effective solution for small businesses. It provides access to a wide range of IT expertise and resources without the high costs of maintaining an in-house IT team, allowing for better budget control and cost savings. For more information about our managed IT support services, get in touch with a member of our team to find out how we can support your small business.

  • How can I assess if managed IT support is right for my business?

    To assess if managed IT support is right for your business, consider your current and future IT needs, budget constraints and the complexity of your IT environment. Comparing the cost and benefits of in-house versus outsourced IT support can help in making an informed decision. See what IT support and services Bold IT can offer and why not get in touch with a member of our team, or book a meeting, to work out whether managed IT support is right for your business.