Daily Helpdesk Support and Ticketing
A vital service of any IT service partner is the prompt and efficient resolution of day-to-day IT issues that may arise. Our simple ticketing system means every issue raised is fully tracked by our experts and whether big or small, is swiftly addressed by the right engineer.
Proactive System Monitoring
Say goodbye to your downtime worries with our proactive system monitoring. We actively and continuously monitor your IT systems, identifying and resolving potential issues before they impact your business. The efficiency of your IT infrastructure is in safe hands with Bold IT.
Quarterly Business Reviews
As part of our commitment to open and honest communications with our partners, we conduct a thorough review of your entire IT system every three months and report back with any questions and concerns we may have. This helps us keep our services aligned with the direction of your business.
Tech as a Service
The pace at which technology changes is rapid at the best of times, but constantly investing in new hardware to stay at the cutting-edge of innovation isn’t the only option. With tech as a service, you can lease the equipment instead, making it easier to stay up to date without the upfront costs.
Data Backup and Recovery
Safeguard critical business data with our robust backup and recovery services. Your data is invaluable, and we ensure it is always securely backed up and easily recoverable in the event of unforeseen disruptions. Can your current IT support company in Solihull say the same?