IT Support & Services

Managed IT Support Tamworth

  • Bespoke Support
  • Clear Communication
  • Cost Effective
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Overview

At Bold IT, We Want You To Focus On What Matters. Our Fully Managed IT Support Services Make Every Day Simple.

Bold IT provides tailored IT support in Tamworth with the aim of relieving businesses of dealing with all manner of IT issues. We make every day simple and stress free, with our team offering ongoing IT support for your Tamworth business, allowing you to focus on what really matters.

Our award-winning IT support services differ from other IT support companies as we provide you with quarterly business reviews and budgets, as well as help with anti-virus software, recovering data, backing up your assets and providing 24/7 support. Being located in Sandy Hill Business Park, there’s no better Tamworth IT support company to choose that’s right on your doorstep.

Reasons Why You Need To Change Your Current IT Support Services

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  • Communication Issues

    Your business needs a fast response to IT problems you’re facing. If your IT support isn’t being offering a swift resolution, your business is suffering. It’s not just about small issues with hardware; proactive, quick responses and communication are essential in the event of a cyber security breach.

  • Outdated Technology

    Are you losing business due to employees waiting for their hardware to load important data? Constantly dealing with compatibility issues or computers that often crash? It’s time to change to a Tamworth IT support company that brings your company up to date with the latest and best technology.

  • Hidden Costs

    If you’re receiving extortionate or extra fees for subpar IT support in Tamworth, then you’ll have a substantial dent in your overall budget. You deserve an IT support provider with no hidden fees that presents clear packages and service costs for you. With your budget outlined and unchanged, you can strategically plan for your future.

  • Scalability Issues

    With business growth comes the necessity to have scalable IT support and services. If your current provider hasn’t even mentioned your future and how they can support your growing business, it’s time to make a change with a Tamworth IT support provider who cares and implements strategies that consider all future possibilities.

  • Security Concerns

    Our digital age means criminals have found increasingly more ways to target and attempt to obtain your most valuable assets with cyber attacks. If you keep receiving spam emails, unwanted malware or simply feel your business isn’t receiving the necessary cyber security for your IT systems, Bold IT can help.

  • Compliance Challenges

    Changing your IT partnership may be necessary due to compliance challenges. Non-compliance with regulations can result in hefty fines and reputational damage. Ensuring your IT provider in Tamworth aligns with industry standards and maintains a commitment to compliance is crucial to safeguard your business and maintain trust with stakeholders.

Do You Have A Business In Tamworth? Consider Our Managed IT Support Partnership

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  • Expertise and Support

    We began our Tamworth IT support services way back in 1993, and over the years, our team has developed a comprehensive understanding of IT support and provided detailed services bespoke to each client. Our team has the knowledge and means to support your business no matter the issue, with 24/7 support readily available to those who need it.

  • Access to Advanced Technology

    Don’t settle for outdated hardware when Bold IT can lease you the latest systems, upgrades and the option to keep it at the end of the contract. Whatever your business requires to become truly optimised, Bold IT can provide. From computers, laptops, monitors, photocopiers, dedicated servers, phone systems and printers, we have options for all as a part of our IT support for Tamworth.

  • Quarterly Business Reviews

    What sets us apart is our quarterly business reviews which outline how we can better work together and assess ways to improve our Tamworth IT support for your business. We’ll review what’s working and re-evaluate budgets to figure out whether you require more or less of our amazing IT services.

  • Focus on Core Business

    You’ll have plenty more time to focus on the core aspects of your business, as opposed to waiting on poor IT support or attempting to solve the issues yourself. At the core of our IT support in Tamworth is our clients, with our managed IT support implemented to serve you so you can do what you do best – serve and focus on your clients and important business areas.

  • Regular Updates and Upgrades

    We present our IT support clearly and concisely without all the technical jargon that can turn off some clients. Any updates in software, issues being flagged and resolved or upgrades in hardware, you will be notified and told about. We will also notify you on what we can do to improve your current setup, to elevate your business as a whole.

  • Disaster Recovery and Business Continuity

    If disaster strikes, you’ll want Bold IT by your side. We have well-structured plans in place for disaster recovery scenarios, meaning if you lose important data and assets, we can help effectively recover lost data and help keep your business continuity flowing strong.

Acquire The Guide And Supercharge Your Strategic IT Planning In Tamworth Today

Get a copy of our guide to help your business manage your IT internally and begin to plan the best IT solutions using our downloadable guide – making conscious decisions on how to improve your IT for your business’s future.

Bold IT Support Services Buyers Guide Front Cover image for download
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24/7 Support

Offer round-the-clock technical support to ensure that clients can resolve issues and maintain productivity at any time.

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Certifications

Industry certifications and partnerships with leading technology providers.

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Disaster Recovery

Offer robust disaster recovery plans and backup solutions to ensure data security and business continuity.

Empowering Businesses In Tamworth With Our Managed IT Support Services

We empower your Tamworth business with our bespoke managed IT support services, all cost-effective and presented with clear communication.

Daily Helpdesk Support and Ticketing

Bold IT is just a click away from helping you with all types of IT issues. Our daily helpdesk is here as a portal for you to raise problems you’re facing, with all enquiries dealt with promptly. Our ticketing system helps us keep a record of past problems and our team is full of friendly experts ready to solve your IT problems.  

Proactive System Monitoring

Often you won’t have to raise issues with us as we perform proactive system monitoring which allows us to address issues before they become a substantial problem. This service sets us apart as the best IT support company in Tamworth as we are constantly monitoring for ways to fix and improve performance, rather than a simple break/fix service.

Quarterly Business Reviews

Our fully managed IT support services in Tamworth include quarterly business reviews to assess which services are most beneficial for your company, with our team offering transparent advice on the strategies that will help.

Tech as a Service

Bold IT can transform your current hardware and software with the latest tech as a part of our services. We have budget-friendly lease offers on the very best laptops, computers, printers, servers and more, with tailored solutions to optimise and get your business up to speed.

Data Backup and Recovery

All your valuable data and digital assets can be securely stored and automatically backed up in the event of data breaches or system failures. If the worst were to happen, you can trust our Tamworth IT support team to recover your data.

Don’t Just Take Our Word for It

We’ve provided high-quality, award-winning managed IT support services to lots of happy customers. Here’s what a few of them had to say about working with us.

Paul Reid

22/09/2023

As a Director of a company with circa 50 employees, changing our IT partner was a big decision and not one that we wanted to have to repeat again. With the reliance on IT systems, the need for continuity of services was at the forefront of our minds. Having met with a fair few companies i have to say that i am 100% sure that i have made the right decision and partnered with a company in Bold IT that are friendly, responsive, proactive and very much forward thinking. The transition has been seamless and communication along the way exceptional. I am confident that Bold IT will help drive us forward as a company and help us achieve what we want to in the future.

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Svenja Keller

25/08/2023

Great customer service – very responsive and helpful.
Bold IT provides me with peace of mind – that my IT is secure and that I can access fast and effective support as and when I need it.
A must for every business owner!

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Loki Hinton-Bowen

14/09/2023

Awesome company, they don’t baffle you with technical jargon and communicated exactly what we needed, what we didn’t need and what they advised as optional. Service was quick and tidy and has saved us a tonne of technical issues and headache! Would definitely recommend

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Tom Hamilton

09/11/2022

Having recently switched to Boldmere IT from managing our own IT for our practice there are two things that stand out the price and the service.

The price is brilliant and really isn’t huge for the amount that it covers. The service is second to none and when something needs to be done it is done straight away.

From the initial phone call to the onboarding and the day to day use the team at Bold IT are second to none. We are now finding that there are no worries for the IT in the office now as there is someone on hand to help when needed; Jack and the team have been absolutely spot on from the start and long may our business relationship continue!

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Louise Forrester

18/08/2022

Bold IT are a fantastic company. They have come to our rescue immediately when we have had major problems and supported us throughout. They are an example of what a good company should be like in terms of professionalism, knowledge and customer service. We would never hesitate to recommend Bold IT to anyone.

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Rachel Partridge

26/08/2022

We onboarded with Bold I.T after running into multiple issues with our previous I.T provider.

Even with the lack of a handover, Bold I.Twas able to migrate us into the cloud and has given us incredibly high levels of support ever since.

As a fast-growing, dynamic law firm, we are delighted to have an I.T company that shares our vision and can ensure our growth continues.

Vienna Kang Advocates

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Amanda Hodder

21/11/2023

I can honestly say it is a pleasure to work with the team at Bold IT and can confidently say they are an outstanding IT partner. Their professionalism sets them apart, delivering top-notch services with a keen understanding of our business needs. The team at Bold IT go above and beyond, offering unwavering support and guidance. Their responsiveness and helpful attitude make them a valuable asset for any organisation seeking reliable IT solutions.

Bold IT have committed to providing our schools with the very best technology available and ensuring all schools comply and meet the DFE Standards.

I highly recommend Bold IT.

A huge thank you to Steven as you have supported me greatly. I’m actually becoming an IT wiz! Maybe not.

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Our IT Support Across Tamworth Sectors

We work with a plethora of different businesses and sectors in Tamworth, offering bespoke IT support and services with many benefits. Small businesses and larger enterprises can trust us to provide the best IT support in Tamworth, and our team has been serving sectors including law firms, education sectors, finance service providers and manufacturers for over two decades.

Law Firms

We have onboarded with many law firms over the years, providing secure and safe IT support. We understand law firms’ information must remain strictly confidential and secure, and Bold IT installs the trust law firms need with their IT services. We meet all legal requirements to protect your data and GDPR and work to allow you to communicate seamlessly with your email, messaging and other avenues fully protected.

Education

Educational establishments are increasingly relying on IT systems to teach, and Bold IT can help you comply with DfE standards and protect you against cyber attacks and more. You can trust our services to reduce downtime if IT systems undergo any issues, helping you get back up and running to provide effective ways to teach. We also enhance communication between teachers, students and administrators.

Finance Service Providers

The financial data that finance service providers handle is extremely sensitive. Therefore, this sector requires strong IT support from Bold IT. By avoiding disruptions and cyber risks, the quality of IT support provided to finance services providers will ensure data security and compliance with rules set forth by the Financial Conduct Authority and others, including GDPR.

Manufacturers

Our Tamworth IT support is here for the manufacturing sector, where technology is vital for automated production. Bold IT ensure reliable IT support for your manufacturing business, enabling systems to run efficiently and providing assistance with IoT (Internet of Things) devices, data analytics and operational efficiency.

Tamworth IT Support | Frequently Asked Questions

  • What sets your managed IT support plans apart for Tamworth businesses?

    What sets Bold IT apart for IT support in Tamworth is our quarterly reviews carried out that outline what IT support is working well for your business, and what isn’t. We review performance, strategies and budgets and create long-term solutions to give your business a bespoke package when it comes to IT support.

  • Is managed IT support a cost-effective solution for my small business?

    Absolutely! Bold IT understands the need for IT support in Tamworth for small businesses and can tailor cost-effective solutions, no matter your budget. We can troubleshoot problems remotely and in person, and we guarantee no hidden costs with our IT support for smaller businesses.

  • How quickly can you respond to IT support requests in Tamworth?

    Bold IT can respond to your IT support requests in extremely fast time frames. This is thanks to our proactive system monitoring which lets us address and solve issues before they become worrying, as well as our helpdesk and 24/7 support where we can solve problems in real time.

  • How does managed IT support differ from traditional IT services?

    In contrast to traditional IT services, managed IT support provides scalable, ongoing maintenance and proactive monitoring. It gives preventive and efficient solutions precedence over reactive ones, giving firms more dependable, economical and future-proof technology management.

  • Are you familiar with local compliance regulations in Tamworth?

    Bold IT is fully compliant and knowledgeable about local regulations. Being familiar with local compliance regulations in Tamworth is crucial for businesses to avoid legal issues, as well as to promote trust within the local community and enhance overall operations. Bold IT will ensure all IT support in Tamworth is adhering to local regulations.

  • How does managed IT support contribute to business continuity?

    Business continuity is enhanced with managed IT support, as it reduces downtime via proactive monitoring and quick problem solving. It guarantees that cyber security safeguards, disaster recovery plans and data backups are in place, allowing for smooth operations even in the face of unforeseen disruptions.