Efficiency, Security, Reliability
Our Exceptional Services
- Proactive Monitoring
- Client Success Stories
- Rapid Response Time
Overview
At Bold IT, We Provide Reliable and Tailored IT Support and Security Services for Your Business
Bold IT has a huge range of security and support services to offer to businesses across the heart of the country and beyond.
The services we offer include managed IT support, cyber security as well as business communication solutions. We can help you with switching your telecommunication systems to VoIP systems, manage project delivery and even offer hardware leasing. We have every angle of your IT support and services covered, and we do it without “tech speak” so you understand exactly what we’re doing to support your requirements. With nearly three decades of experience, we can safely say we’re the IT company to trust. Explore the services we offer below to find out more and get in touch if you have any questions or just want to get set up with reliable IT support that is more like a partnership.
Business IT Support and Security Specialists
Signs You Are With the Wrong Company
-
Lack of Response
If your IT firm takes a long time to reply to your questions, requests or IT problems, it may cause extended downtime that angers you and leaves your clients unhappy.
-
Frequent Technical Issues
This can erode staff morale and foster mistrust as well as have an impact on their capacity for customer service and possibly cause downtime that makes the business lose revenue.
-
Hidden Costs
It’s inconvenient to plan for your IT budget and then have unexpected expenses piling in which can cause loss of income to the business and makes it hard to predict the future expenditure.
-
Lack of Strategic Planning
If your IT provider doesn’t have a plan for the future and seems to just be fighting fires rather than being proactive you won’t feel supported. Such a vital part of your business needs to be handled reliably.
-
High Employee Turnover
If your IT provider has a high turnover rate you don’t have a chance to build a relationship with them or for them to really know your business. Choose an IT provider that really gets to know you and your company’s needs.
-
Unexplained Downtime
This is a major annoyance that will leave employees and clients disengaged, misinformed and in the dark – losing trust from your customers and frustrating your employees.
Reasons to Make the Switch to Bold IT
-
Responsive Support
We pride ourselves on responding in the shortest time and resolving technical issues quickly to minimise any downtime or disruption. Keeping your business up and running smoothly.
-
Strong Communication
We know how important clear communication is and we always use simple language without the “tech speak” that confuses you, so you can understand everything you need to. Our quarterly reports keep you in the loop.
-
Strategic Planning
We believe that strategic planning is essential so that you’re proactively embracing the future of technology for your business, your customers and expansion and aren’t left on the back foot.
-
Customised Solutions
We know that every business’s IT needs are unique and there’s no one-size-fits-all approach, so we make sure that your IT solutions and services are customised to your requirements.
-
Complete Transparency
What you see is what you get, we are proud of our reputation for honesty and transparency. We won’t keep any details hidden from you so you feel totally in the loop.
-
Disaster Recovery Plans
Sometimes, despite the best-laid plans, disasters do happen, but that’s when our disaster recovery plans come into their own to mitigate the disaster and get things up and running as soon as possible.
Don’t Just Take Our Word For It
We’re not just claiming to be the best without any evidence, check out what our clients have to say about our services and support.
Paul Reid
As a Director of a company with circa 50 employees, changing our IT partner was a big decision and not one that we wanted to have to repeat again. With the reliance on IT systems, the need for continuity of services was at the forefront of our minds. Having met with a fair few companies i have to say that i am 100% sure that i have made the right decision and partnered with a company in Bold IT that are friendly, responsive, proactive and very much forward thinking. The transition has been seamless and communication along the way exceptional. I am confident that Bold IT will help drive us forward as a company and help us achieve what we want to in the future.
.. More
Svenja Keller
Great customer service – very responsive and helpful.
Bold IT provides me with peace of mind – that my IT is secure and that I can access fast and effective support as and when I need it.
A must for every business owner!
Loki Hinton-Bowen
Awesome company, they don’t baffle you with technical jargon and communicated exactly what we needed, what we didn’t need and what they advised as optional. Service was quick and tidy and has saved us a tonne of technical issues and headache! Would definitely recommend
.. More
Tom Hamilton
Having recently switched to Boldmere IT from managing our own IT for our practice there are two things that stand out the price and the service.
The price is brilliant and really isn’t huge for the amount that it covers. The service is second to none and when something needs to be done it is done straight away.
From the initial phone call to the onboarding and the day to day use the team at Bold IT are second to none. We are now finding that there are no worries for the IT in the office now as there is someone on hand to help when needed; Jack and the team have been absolutely spot on from the start and long may our business relationship continue!
.. More
Louise Forrester
Bold IT are a fantastic company. They have come to our rescue immediately when we have had major problems and supported us throughout. They are an example of what a good company should be like in terms of professionalism, knowledge and customer service. We would never hesitate to recommend Bold IT to anyone.
.. More
Rachel Partridge
We onboarded with Bold I.T after running into multiple issues with our previous I.T provider.
Even with the lack of a handover, Bold I.Twas able to migrate us into the cloud and has given us incredibly high levels of support ever since.
As a fast-growing, dynamic law firm, we are delighted to have an I.T company that shares our vision and can ensure our growth continues.
Vienna Kang Advocates
.. More
Amanda Hodder
I can honestly say it is a pleasure to work with the team at Bold IT and can confidently say they are an outstanding IT partner. Their professionalism sets them apart, delivering top-notch services with a keen understanding of our business needs. The team at Bold IT go above and beyond, offering unwavering support and guidance. Their responsiveness and helpful attitude make them a valuable asset for any organisation seeking reliable IT solutions.
Bold IT have committed to providing our schools with the very best technology available and ensuring all schools comply and meet the DFE Standards.
I highly recommend Bold IT.
A huge thank you to Steven as you have supported me greatly. I’m actually becoming an IT wiz! Maybe not.
.. More
Acquire the Guide and Supercharge Your Strategic IT Planning
Get a copy of our guide to help your business manage your IT internally and begin to plan the best IT solutions using our downloadable guide – making conscious decisions on how to improve your IT for your business’s future.
Have More Questions About Our Services?
-
How can I request your services?
Yes, simply get in touch via our form, email or call us on 0121 355 4474 and discuss your IT support and service needs with one of our expert team who can help you find the bespoke support package and solutions for your unique needs.
-
I’m not sure what services I need – can you advise me?
Of course, giving bespoke advice for the services that our clients need is our area of expertise. We love to help you find the right support and services for your business and requirements, and we always offer tailored and transparent support. Just get in touch with a member of our team for bespoke advice.
-
What industries do you provide your services for?
We provide tailored IT support and services for any and every possible industry. Any sector that uses IT, and let’s face it – that’s everyone! So whatever your business, we can support your IT systems and offer solutions bespoke to your needs.
-
Where in the UK do you offer your services?
Ideally situated in the Midlands, we offer our IT support services to all. With our remote IT services, we can provide IT support to companies throughout the UK and beyond.
-
What certifications and partnerships do you have?
We are proud to be Azure Microsoft Partners for Infrastructure, Cloud Solutions and more and also have certifications from UKAS/ISO 9001 and Cyber Essentials Plus – which guarantee that you will always have the highest quality service and support for all of your IT needs.